This is a rewrite of a previous blog inspired in part by [1]. To recap, personnel management division in service organisations perform many transactions (in...
Software quality has both exogenous and endogenous perspectives. The exogenous perspective is experienced by the user as she uses the software. This perception is enhanced...
One of the most intriguing challenges for businesses is having sustained success. Hitting the jackpot once, or doing reasonably ok for a couple of years...