Retail WFM Case study
One of our clients is a European software company, which has a market leading Workforce Management (WFM) solution for the Dutch retail sector. Their software helps retail businesses such as supermarkets, hotels, and restaurants to plan, monitor, and optimize their workforce management. Due to significant disruption from emerging technologies and new business models, there is tremendous pressure on our client to innovate their WFM solution to keep up with the changes in the retail industry. We partnered with this client to deal with their challenges and enabled them to retain their leadership position in the Dutch retail market.
Our client had to deal with the following challenges in its quest to maintain its leadership position:
With our unique model of collaborative software development and heritage of product lifecycle thinking, we built the WFM solution and addressed the above challenges, by:
The collaborative partnership with coMakeIT enabled the European software maker to realize the following business benefits: